Balanced Scorecard is a model for managing a business that was introduced by researchers Kaplan and Norton in the early 1990's. The goal is to use business strategy to drive business actions. While many industries have applied it, mining has had only mixed results with it and it is not as widely used in mining, metals, and materials as in other sectors. Given historical and recent challenges the mining, metals, and materials sector has faced, the next five to ten years could very well be the right time for the industry to get the most from the balanced scorecard approach.
Year: 2018

Since the industrial revolution first introduced the world to the concept of machine-based production and automation, industrial manufacturing has been asking itself the same question: how do we make things better, cheaper, and faster? Today, as we enter into what has been called the 4th industrial revolution — also known as Industry 4.0 or Smart Manufacturing — that question is as relevant as ever.
Year: 2018

OSIsoft recently held the EMEA Users Conference at Berlin, Germany. This insight covers Shell’s experience in successfully working alongside OSIsoft for improving its digital capabilities. Shell aims to transform its operations from reactive to predictive by recognizing data as an asset and deriving maximum value from it.
Year: 2016

An increasing number of asset owners rely on data-driven aftermarket services. While service providers have ample expertise, they lack access to the real-time customer data that is needed for offering timely advice and making smart decisions. Connected Services enables service providers to use OSIsoft’s PI System™, a real-time data infrastructure, to collect customer data from many different sources and store it in a central location where experts can visualize, analyze and share data.
Year: 2015

Across all industries, technical domain experts are retiring and being replaced by less experienced workers. Industrial machines – many of which incorporate embedded connectivity or sensitive intellectual property - are becoming more complex, and the number of machine and sensor-based data sources is constantly growing. As a result, industries are relying more and more on outsourced expertise to manage asset health, process optimization, and quality control. In today’s global and competitive marketplace, service providers differentiate their value to their customers by streamlining their cost of service, improving their recommendations, and reducing time-to-solution. Growing their businesses requires that service providers maintain and update intellectual property, optimize staff and adopt appropriate cost structures to maximize market penetration. This paper discusses the advantages of adopting a Connected Services framework to transform the business value of aftermarket services.
Year: 2015