Presentation: SASOL Synfuels Site-wide IT Health Monitoring

Sasol Synfuels has utilized the OSIsoft PI Perfmon IT monitoring package to monitor the health of production and business information systems and the network infrastructure across the Synfuels facility. The performance figures are used for daily operating activities as well as capacity planning by monitoring performance of hardware and application utilization, availability and responsiveness. At the same time these performance measures form the input for Service Level Agreement key performance indicators, determining quality of service rendered to Sasol by contracting companies. This in turn is used as the basis for incentives and penalties as per the service level agreement. Additional benefits of the PI Perfmon System include advanced trouble shooting, TaxonomyItemHtml cause analysis on failures and application and hardware performance profiling. Typical applications areas include SAP, Manufacturing Executions Systems (MES), Back office systems such as MS Exchange and Distributed Control Systems (DCS) loading.