OSIsoft’s Customer Support Services (CSS) team provides support for our customers and users in several areas. These areas include:
Field Services – Installation, Upgrades and System Tune Up
Technical Support – Phone, web, email and NOC (EA ONLY) based support
Training – Instructor Group Classes, Training Webinars, Courses on CD, On-Site Training and Self- Paced Learning
During this talk, Eithan and Steve will present an overview of these services and some exciting new advancements in each area to provide an increased level of support to our customers.