Country-specific General Terms determined by location.
If you are located in any of the countries identified below, the following country-specific provisions replace or supplement the equivalent provisions above as noted: Any country located in the continent of Africa or in the European Union.
Applicable Law. This Agreement will be governed by and construed in accordance with the laws of England. The 1980 United Nations Convention on Contracts for the International Sale of Goods and its related instruments will not apply to this Agreement.
When bringing an action to enforce this Agreement in any of the above-listed countries, (including any agreement incorporating these terms), the parties agree the action will finally be resolved by arbitration in accordance with the terms of this section. The decision of an arbitrator shall be final, binding, and incontestable and may be used as a basis for judgment thereon in the above-named countries or elsewhere. To the fullest extent permitted by applicable law, the parties waive their right to any form of appeal or other similar recourse to a court of law. These choices of venue do not prevent either party from
seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in London, England in accordance with the Rules of Arbitration of the International Chamber of Commerce (ICC), which rules are deemed to be incorporated by reference into this section. The arbitration shall be conducted by one arbitrator to be appointed by in accordance with ICC Rules. Arbitration proceedings shall be conducted in English.
Exclusions. In no event will either party be liable for loss of profits or loss of anticipated savings (in either case whether direct or indirect), indirect, incidental, special, punitive, or consequential damages, including loss of use, or interruption of business, however caused or on any theory of liability.
Liability for death or personal injury. Nothing in this Agreement shall exclude liability for death or personal injury caused by negligence or liability for fraudulent misrepresentation. Australia, Bangladesh, India, Indonesia, Japan, Korea, New Zealand, the People’s Republic of China, the Philippines, Sri Lanka, Thailand, and Vietnam.
Dispute resolution. When bringing an action to enforce this Agreement in any of the above-listed countries, (including any agreement incorporating these terms), the parties agree the action will finally be resolved by arbitration in accordance with the terms of this section. The decision of an arbitrator shall be final, binding, and incontestable and may be used as a basis for judgment thereon in the above-named countries or elsewhere. To the fullest extent permitted by applicable law, the parties waive their right to any form of appeal or other similar recourse to a court of law. These choices of venue do not prevent either party from seeking injunctive relief with respect to a violation of intellectual property rights or confidentiality obligations in any appropriate jurisdiction. The language of arbitration shall be English. In addition, the following terms apply for the countries listed below.
Australia, Bangladesh, Indonesia, Japan, Korea, New Zealand, Sri Lanka, Thailand, and Vietnam. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”), which rules are deemed to be incorporated by reference into this section. The Tribunal shall consist of one arbitrator to be appointed by the Chairman of SIAC. Arbitration proceedings shall be conducted in English.
India. The arbitration shall be in accordance with the International Arbitration Rules of the Singapore International Arbitration Centre ("SIAC"), which rules are deemed to be incorporated by reference into this subsection. The Tribunal shall consist of one arbitrator to be appointed by the Chairman of SIAC. The language of arbitration shall be English and the venue of arbitration shall be Singapore. The decision of the arbitrator shall be final and binding. The courts of New Delhi shall have exclusive jurisdiction to entertain any suits relating to enforcement of the award and/or for award of any interim protection.
The People’s Republic of China (“PRC”). Any dispute arising out of or in connection with this agreement (including any Supplemental Agreement), including any question regarding its existence, validity or termination, will be submitted to binding arbitration at the China International Economic and Trade Arbitration Commission in Beijing (“CIETAC”) in accordance with its rules in effect from time to time.
The Philippines. Any dispute arising out of or in connection with this Agreement, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by arbitration in Singapore in accordance with the Arbitration Rules of the Singapore International Arbitration Centre (“SIAC”), which rules are deemed to be incorporated by reference into this section. The Tribunal shall consist of one arbitrator to be appointed by the Chairman of SIAC.
Definitions.
“Affiliate” means any legal entity that a party owns, that owns a party, or that is under common ownership with a party. “Ownership” means, for purposes of this definition, control of more than a 50% interest in an entity.
“Consumption Offering”, “Commitment Offering”, or “Limited Offering” describe categories of Subscription offers and are defined in Section 3.
“Customer Data” means all data, including all text, sound, software, or image files that are provided to us by, or on behalf of, you or your Affiliates through your use of the Offering.
“Customer Solution” means any application you run in connection with the Offering. Any reference in this agreement to “day” will be a calendar day.
“End User” means any user of a Customer Solution, or any person permitted by you to access Customer Data hosted in Offering or otherwise use the Offering.
“Non-OSIsoft Product” means any software, data, service, website or other product licensed, sold or otherwise provided to you by an entity other than us, whether you obtained it via our Offering or elsewhere.
“Offer Details” means the pricing and related terms applicable to a Subscription offer, as published in the Portal.
“Portal” means the online portal from which you purchase a Subscription at
https://www.picloudservices.com or at an alternate site that we identify.
“Previews” means preview, beta, or other pre-release versions of the Offering or Software offered by OSIsoft to obtain customer feedback.
“Privacy Statement” means the OSIsoft Cloud Services Privacy Statement, published at
https://www.picloudservices.com or at an alternate site that we identify.
“Offering” means one or more of the OSIsoft Cloud services or features made available to you under this agreement by OSIsoft and identified on the Portal.
“SLAs” means the commitments we make regarding delivery or performance of the Offering, as published in the service level agreements specified in the applicable Offer Details or at an alternate site that we identify.
“Software” means OSIsoft software we provide to you as part of the Offering for use with the Offering.
“Subscription” means an enrollment for Offering for a defined Term as specified on the Portal. You may purchase multiple Subscriptions, which may be administered separately and which will be governed by the terms of a separate OSIsoft agreement.
“Term” means the duration of a Subscription (for example, 30 days or 12 months). “We” and “us” means OSIsoft, LLC and its affiliates, as appropriate.
“You” and “your” means the entity entering into this agreement to use the Offering.